As part of a major transformation, Erste Bank Serbia contracted Aspiro to re-design the target operating model (TOM) to enable flexible, digital and customer-centric organization. Aspiro delivered the project end-to-end, which included the design of customer journeys from prospect management to customer retention, defining key steps of customer interaction and…
read moreAspiro has developed a Big Data concept for Západoslovenská distribučná, a.s., aiming to identify and validate feasibility of turning data into insight that drives efficiency and / or new services.
read moreAspiro prepared business simplification concepts, RfP and supported selection of the suppliers. Through the implementation phase as part of Program Management covered main PGO activities. Project Context: In Slovak Telekom, Aspiro delivered Program management services, PMO Management and prepared the organization of the RaSi Programme. The goal of the RaSi…
read moreImplementing a system to manage master data (single source of truth) for customers and products Project context: Before the project, there were several activities taking place at Slovak post related to creating, using, changing and consolidation of customer information. The individual requirements were handled separately within multiple projects and the overall…
read moreDesign, implementation, rollout and operations of a new product covering various functionalities over various Slovak post systems. Project description: Within the ePO project Slovak post created an integrated product of the Postal card, which combines payment, loyalty and food voucher functionality. The payment functionality enables customers to pay cashless on…
read moreProgram management and successful deployment of a major governmental solution for implementing electronic duty stamps in Slovakia. Project description: The goal of the eKolok project is to eliminate paper-based duty stamps in Slovakia and replace them with electronic receipts which are tracked in the eKolok system. The project was defined by…
read morePart 1: Design and Implementation of Target Operating Model in IT Business Alignment (Demanding, Business Analysis, Architecture) Context of the Project: Raiffeisenbank has identified the need to evolve its IT functioning and services in order to manage the increasing number of business demands and thereby actively manage IT-Business interfaces. Due…
read moreNarrative description of the supervised Project: FirstData agreed to completely outsource bank’s ATM and Debit Card infrastructure and ensure it’s operations. The target customer – mid sized UK bank owned by large international banking group – aimed to improve customers’ experience and increase cardholder loyalty in the use of customer’s…
read moreIn a tender, the Ministry of Health has selected Aspiro to create a roadmap for the next steps for the implementation, consisting of: Define the exact scope and create detailed plans for 10 projects In cooperation with the vendors of the IT solution (eSO1) to replan and specify the implementation…
read moreIn a tender, Aspiro was selected by the Ministry of Health to realize a complex revision of the eHealth implementation program Project context: eHealth implementation is a strategic governmental program under the responsibility of the Ministry of Health in the Slovak republic Achieving a major improvement in the quality of…
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