Implementing a system to manage master data (single source of truth) for customers and products Project context: Before the project, there were several activities taking place at Slovak post related to creating, using, changing and consolidation of customer information. The individual requirements were handled separately within multiple projects and the overall…
read moreDesign, implementation, rollout and operations of a new product covering various functionalities over various Slovak post systems. Project description: Within the ePO project Slovak post created an integrated product of the Postal card, which combines payment, loyalty and food voucher functionality. The payment functionality enables customers to pay cashless on…
read moreImplementation of a quick and easy CRM solution within existing processes at the Slovak post Project context: After the implementation of the „Postal card“ („Poštová karta“) to retail customers, Slovak Post has realized, that it does not possess an overall system to manage relationships with commercial clients. Therefore, the management of…
read moreProgram management and successful deployment of a major governmental solution for implementing electronic duty stamps in Slovakia. Project description: The goal of the eKolok project is to eliminate paper-based duty stamps in Slovakia and replace them with electronic receipts which are tracked in the eKolok system. The project was defined by…
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