As part of a major transformation, Erste Bank Serbia contracted Aspiro to re-design the target operating model (TOM) to enable flexible, digital and customer-centric organization. Aspiro delivered the project end-to-end, which included the design of customer journeys from prospect management to customer retention, defining key steps of customer interaction and…
read moreAchieved Results and Value Added by Aspiro Aspiro successfully assisted EBRD in providing technical assistance to the Ministry of Finance with the PPP capacity building, including enabling environment and guiding materials development and training. Narrative description of the supervised Project and/or Context of the Project: Despite the fairly large number…
read moreEBRD intended to implement a new technical cooperation project to develop, in cooperation with the United Nations Economic Commission for Europe (UN ECE), a model concessions law. The Model Concessions Law would be based on internationally accepted standards and best practices and would serve as guidance for governments intending to…
read moreVIPA Energy Efficiency Structured Loan – Feasibility Study (Lithuania) Project Context: The Lithuanian Public Investment Development Agency (“VIPA”), an agency of the Ministry of Finance of Lithuania, has approached the EBRD for a EUR 50.0 million loan. The proceeds will co-finance a EUR 74.0 million European Union grant which is…
read moreProject Context: Government of Uzbekistan has requested the EBRD to provide technical assistance to support the design and development of a modem investor-friendly PPP regime in the country to address various concerns related to the Uzbekistan’s regime for PPP projects. In this regard, the Bank intend to implement a four-phase…
read moreAspiro assisted EBRD in successful completion of the PPP Event in Tashkent to promote PPP international standards and best practices in Uzbekistan
read moreNarrative description of the supervised Project: The Salaspils District Heating Company has approached the EBRD for a EUR 4.0 million loan to finance energy efficiency retrofits and renovations in apartment buildings, mostly demand side energy efficiency investments in six residential apartment buildings. The Company generates, distributes and sells heating energy…
read moreAspiro was invited to define the business objectives and requirements to orchestrate the business transformation from traditional product factories across financial Group towards a customer centric view. Aspiro was asked to design the target customer experience blueprint tailored to the specifics of the CSOB business strategy and to develop a…
read moreAspiro was requested to provide support in commercial and contractual stream of the FTP program as part of the program management services assuring start of FTP implementation. Project Context: Raiffeissenbank, a.s. was replacing their core banking system, in order to fulfill bank’s future business and regulatory needs (“FTP Program”). The…
read morePart 1: Design and Implementation of Target Operating Model in IT Business Alignment (Demanding, Business Analysis, Architecture) Context of the Project: Raiffeisenbank has identified the need to evolve its IT functioning and services in order to manage the increasing number of business demands and thereby actively manage IT-Business interfaces. Due…
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