Aspiro delivered the CDP, including support for the merger of two water utilities into a single operating company. The merger was completed, a governance model established, and a Public Service Agreement signed with the City. Aspiro helped implement IFRS, supported tariff setting and methodology, introduced operational improvements across asset management, HR, finance and reporting, revenue collection, customer services, IT systems, and the company website; prepared a long-term development plan and Stakeholder Participation Programme focused on water conservation, public involvement, and awareness,
